We hear it all the time: “We have great people, but they don’t work well together.” Talent alone doesn’t make a team. Shared Slack channels and weekly standups don’t make a team. Even shared goals don’t automatically make a team. What makes a team is the connective tissue between people — the habits of listening, supporting, and adapting that turn a group of individuals into something greater than the sum of its parts.
The problem is that most organizations leave this connective tissue to chance. They hire well, set objectives, and hope that collaboration will emerge organically. Sometimes it does. More often, teams develop unspoken patterns that slowly erode trust and performance. The person who always dominates meetings. The habit of agreeing in the room and disagreeing in the hallway. The reluctance to ask for help because it might signal weakness. These patterns don’t show up in engagement surveys, but they shape everything.
Building a strong team requires the same intentionality you’d bring to any other strategic initiative. It means creating space for people to practice the skills of collaboration — real practice, not just talking about values on a slide deck. At CSz Portland, our team-building workshops put people into exercises where they have to listen actively, build on each other’s ideas, and navigate unexpected changes together. It’s not theoretical. It’s experiential. And the learning sticks because it lives in the body, not just the mind.
What surprises people most is how quickly the dynamics shift. Teams that have been stuck in unproductive patterns for months will start communicating differently within a single session. Not because we gave them a framework or a personality assessment, but because they experienced what it feels like to truly collaborate — and they want more of it. That felt experience becomes a reference point they carry back to the office.
Strong teams are built, not born. And the organizations that invest in building them — deliberately, consistently, with real practice — are the ones that adapt fastest when conditions change. Which, as we all know, they always do.
Patrick Short
Patrick Short brings 35+ years of experience at the intersection of business and applied improvisation. As a CAI-EP certified facilitator, he has worked with over 800 organizations to build stronger, more adaptive teams.